PRIVACY STATEMENT

• At VANTO Shoes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit VANTO Shoes, place an order, contact us, or otherwise use our website and services.
• By using our website, you agree to the practices described in this Privacy Policy.

WHAT INFORMATION DO WE COLLECT?

When you purchase something from VANTO Shoes, we collect the personal information you provide as part of the buying and selling process.

This may include:

• Your name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details

Payment information

• Information provided when contacting customer support
• When you browse our website, we may also automatically receive information about your device and activity, including your IP address, browser type, operating system, time zone, pages visited, products viewed, search activity, and interactions with our website.
• This information helps us improve our website, understand customer behaviour, prevent fraud, and provide a better shopping experience.

HOW DO WE USE YOUR INFORMATION?

We may use your personal information to:

• Process and fulfil your orders
• Arrange delivery and shipping
• Process payments
• Send order confirmations and updates
• Provide customer support
• Prevent fraudulent or suspicious transactions
• Improve our products, website, and customer experience
• Understand how customers interact with our website
• Provide relevant advertisements and marketing communications
• Inform you about new products, promotions, offers, and updates where permitted
• VANTO may also use customer information for analytics and advertising purposes to better understand customer interests and improve our marketing activities.

CONSENT

How do we get your consent?

• When you provide personal information to complete a transaction, place an order, arrange delivery, make a payment, or request customer support, we understand that you consent to us collecting and using that information for that specific purpose.
• If we request your information for another purpose, such as marketing, we may ask for your consent or provide you with an opportunity to opt out.

How can I withdraw my consent?

• If you have opted in to marketing communications and later change your mind, you may request that we stop contacting you.
• You may contact us at: Email: info@vantoshoes.com

DISCLOSURE OF INFORMATION

• We may disclose your personal information where required by law or where necessary to operate our business and provide our services.
• Information may be shared with trusted service providers involved in areas such as:
• Website hosting
• Payment processing
• Order fulfilment
• Delivery and shipping
• Customer support
• Analytics
• Advertising and marketing
• Fraud prevention
• These service providers may only use your information to the extent necessary to perform their services for VANTO.

SHOPIFY

• VANTO Shoes uses Shopify as its e-commerce platform.
• Shopify provides the technology that allows us to offer and sell our products and services online. Information may be stored through Shopify's databases, applications, and secure infrastructure.
• Payment information processed through applicable payment gateways is handled according to relevant security and payment industry standards.
• You may also review Shopify's own privacy and security policies for further information regarding how Shopify processes data.

THIRD PARTY SERVICES

• VANTO may use third party companies and service providers to help operate our website and services.
• These providers may include:
• Shopify
• Shipping and courier partners
• Payment service providers
• Website and technology providers
• Advertising platforms
• Analytics services
• Third party providers may have their own privacy policies describing how they handle personal information.
• When you leave the VANTO website or are redirected to another website or platform, VANTO's Privacy Policy may no longer apply.
• We encourage you to review the privacy policies of third party websites and services before providing personal information.

GOOGLE ANALYTICS & ADVERTISING

• VANTO uses Google Analytics to understand how visitors use the website and which pages, products, and content receive engagement.
• We may also work with advertising and marketing partners to provide advertisements that may be relevant to your interests.
• Information about your interactions with the website, products viewed, purchases, or interactions with advertisements may be used for analytics and marketing purposes in accordance with applicable privacy requirements.

SECURITY

• We take reasonable precautions and follow appropriate industry practices to protect your personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.
• Where applicable, secure technologies are used to protect information transmitted through our website.
• However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

COOKIES

• VANTO Shoes uses cookies and similar technologies to improve your browsing and shopping experience.
• Cookies may help us:
• Remember products in your shopping cart
  Remember website preferences
• Maintain customer login sessions
  Process checkout activity
• Understand website traffic
• Analyse website performance
• Measure marketing campaigns
• Provide relevant advertisements
• Some cookies are essential for the website to function properly, while others are used for analytics and marketing.
• You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of the website.

DATA RETENTION

• When you place an order with VANTO Shoes, we may retain relevant personal and transactional information for our records for as long as reasonably necessary for business, legal, accounting, fraud prevention, and customer service purposes.
• You may contact us if you wish to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

AGE OF CONSENT

• By using the VANTO Shoes website, you confirm that you are legally permitted to use the website and make purchases under the laws applicable to you.
• If a minor uses the website, they should do so with the permission and supervision of a parent or legal guardian.

CHANGES TO THIS PRIVACY POLICY

• VANTO Shoes reserves the right to update or modify this Privacy Policy from time to time.
• Changes will become effective once they are published on our website. We encourage customers to review this page periodically to stay informed about how we collect and protect personal information.
• If significant changes are made, we may provide an appropriate notice on our website.

YOUR PRIVACY RIGHTS

• Depending on applicable laws, you may have the right to request:
• Access to personal information held about you
• Correction of inaccurate information
• Updating of your personal information
• Deletion of certain personal information
• Withdrawal of marketing consent
• More information about how your personal information is used
• Requests may be subject to identity verification and applicable legal requirements.

QUESTIONS AND CONTACT INFORMATION

• If you would like to access, correct, update, or request deletion of your personal information, make a privacy related complaint, or simply want more information about our privacy practices, please contact us at:

VANTO Shoes

• Email: info@vantoshoes.com